We Understand the Challenges Families Face in Finding Temporary Housing in Michigan.
About Us
Away Home is a Michigan-based business with many years of experience coming from our dedicated team. We’ve assisted numerous clients who have faced property losses as certified specialists, licensed builders, and experienced insurance adjusters in Southeast Michigan. Our primary goal is to help you fully understand your policy benefits while working toward achieving a genuine sense of home and stability. The company was founded by individuals who have personally navigated the complexities of insurance claims, which allowed them to recognize the pressing need for thorough support and guidance in navigating this often-challenging process.
Why Should You Call Us?
It is a regrettable situation that a significant number of highly skilled and experienced insurance adjusters are either nearing retirement age or transitioning away from the role of adjusting claims for insurance companies. As a result, many policyholders find themselves not receiving the full range of benefits they are entitled to under the policies they have diligently paid into. Often, this oversight is not intentional but arises from a lack of experience among those currently handling these claims. By partnering with Away Home, you will gain access to industry specialists who have substantial experience in adjusting homeowner claims, particularly in Southeast Michigan. These experts can provide valuable assistance with your Additional Living Expense (ALE) claims or any other homeowners' claims needs, ensuring you are adequately supported throughout the process.
We can help.
Mission
To help those in need by being honest, efficient, resourceful, and connecting the consumer with their policy benefits.
Vision
To fill all of the gaps that often exist in every day homeowners claim handling and become a national agency that works with non-profit agencies.
Tenets
Away Home employees honor the following tenets as a condition of employment.
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This is at the core of our being. Nothing is more rewarding than helping someone. Knowing we are making a positive difference, caring about our customers / their customer experience translates to a quality service and a quality way of life.
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The industry is fraught with dishonest contractors, insurance fraud, and misrepresentation. Although uncommon: we’ve even witnessed insurance representatives knowingly lie to the consumer to either get out of paying a known benefit or to protect their own ego. Our people sleep very well going against this grain. We’ll never tell you what you want to hear, only what you need to hear. Away Home has no commission structures and no referral fees are ever paid out, which provides the consumer with a peace of mind during consultation.
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Asking the right questions and setting the right expectations provides the best possible customer experience outcome. We are nothing without happy customers.
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Our work is difficult both mentally and emotionally. We are often working with people who are dealing with some of the worst days of their lives. Being strong and enduring through our customer’s insurance losses together builds teamwork and camaraderie.
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Every employee is encouraged to question and respectfully challenge another’s way of thinking. It’s how we continuously improve. That continuous improvement enriches our lives as well as the services we provide.
Property damage and/or an insurance claim is an overwhelming experience. Trust Away Home to provide you with a hassle-free process. To learn more about us, contact our experts today!