Consumer Advocacy
A challenging fact is that there is a shortage of highly skilled, veteran insurance adjusters in the claims process, which limits the ability to deliver optimal customer service to homeowners in Michigan. At Away Home, we are a locally owned and operated company that has handled numerous property losses as certified mitigation specialists, general contractors, and former insurance adjusters. In terms of consumer advocacy in Michigan, our extensive experience, paired with exceptional customer care, ensures the best outcomes for our clients. Experiencing a disaster such as a fire, water damage, or storm damage can be daunting and may leave you feeling anxious about what steps to take next. Our mission is to help you access your policy benefits and secure temporary housing to ensure your family's safety and well-being.
Your Advocate In Disaster Claims
Insurance claims are just another customer service experience. Due to the fact that many adjusters are simply given too many claim files to handle, a lot of benefits a consumer is owed may never be offered. Away Home can be there for you in moments of uncertainty, and can assist with your questions and concerns. It's time to call Away Home if:
Your insurance representative is not responding after 24 hours.
You are having issues with your insurance company or adjuster.
You feel as if you are not being connected to the benefits you deserve within your policy.
And more.
Partnering with Away Home means connecting with seasoned professionals who have previously processed homeowner claims in Southeast Michigan. Our experts are well-equipped to support you with Additional Living Expense (ALE) matters. Whether it's relocating personal belongings, providing furnishing aid, or ensuring handicap accessibility, we are dedicated to ensuring your temporary residence fulfills the needs of your loved ones.
Why Choose Away Home?
Looks out for your interests
Former mitigation specialists, general contractors, and former adjusters who understand your situation.
Local and dedicated agents
Quick and timely provision that meets your needs
And more
Legal Disclaimer
Away Home, its employees, and its representatives are not currently licensed as adjusters and do not claim to be. Away Home does not adjust loss or damage under a policy of insurance and does not hold themselves out to the public as adjusters. Any services rendered to the consumer for temporary accommodations are completely independent of connecting Michigan consumers to the options available to them through the Department of Insurance and Financial Services and providing advice based on past experiences.